• June 21, 2017

Success Coach

Success Coach

CollegeTracks seeks an energetic, self-motivated, passionate and highly skilled individual to serve as a College Success Coach for its College Success Program.

We are looking for a mature, creative, self motivated, organized person who is passionate about coaching students through college; has experience working with youth in fast paced, diverse environments; can master, analyze, and  manage complex information and data quickly; and has strong interpersonal and organization skills.

The College Success Coach is a critical member of the CollegeTracks team supporting and working  with both the college Access and Success programs and reports directly to the Success Program Director. S/he will work closely with the College Success Program team to:

  1. Implement programming that supports students’ academic, financial and personal  knowledge as they transition from high school to college, with an emphasis on skills training that will foster success in a university setting.
  2. Deliver the Success Program by coaching a caseload of college students and monitoring the progress of students through the following Success Milestones:
    1. Establish academic goals
    2. Get involved on campus
    3. Identify & declare a major
    4. Assess progress towards a degree
    5. Renew & secure financial aid
    6. Secure professional experience
    7. Complete a degree

Program Responsibilities

Program Management

  • Provide one-on-one college and career coaching to students about the entire college transition, matriculation, retention, and financial aid processes
  • Work individually with students to develop and maintain a comprehensive degree completion plan by utilizing CollegeTracks’ Success Tools
  • Meet with college students on campus each semester to assess the status of their academic,  financial, and career goals and provide support
  • Facilitate workshops to provide college readiness skills training to students
  • Serve as an advocate for students
  • Work closely with students to identify and deal with potential barriers to academic and personal  success
  • Develop program events to foster a strong student cohort community and program cohesiveness
  • Create and manage behavioral “nudges” to ensure student engagement and program  participation
  • Develop and maintain collaborative relationships with students, college administrators, counselors, professors, staff, community groups, and CollegeTracks staff and volunteers to support student development

Data Management & Analysis

  • Collect and input student data into CollegeTracks’ Salesforce database system to track student performance, program activity, and student outcomes
  • Use Salesforce reports to identify students for interventions and opportunities and to manage

Program Sustainability

  • Serve as CollegeTracks program champion with target colleges and broader community
  • Identify potential opportunities for collaboration with CollegeTracks staff, university administrators, campus departments, and other groups
  • Provide information and reports as needed, for grant applications, other funding/collaboration opportunities, and special projects


Content Mastery

  • Bachelors degree with coursework in education, social work, counseling, and/or related fields (Master’s Degree strongly preferred)
  • Prior work experience in college success program, higher education, college access, youth
    development, teaching and/or counseling
  • Working knowledge of college admissions, higher education (certificate, 2-year, and 4-year programs), college retention, and/or high school systems
  • Work experience in multicultural and multilingual student and family environments
  • Background in education, nonprofits, business, communications
  • Experience with program/event design and management and/or curriculum development skills
  • Strong computer skills required in Microsoft applications including Excel
  • Demonstrated proficiency with database programs and data analysis – familiarity with SalesForce or similar relational database platform a plus
  • Superior interpersonal and relationship building skills; effectiveness in the role depends on ability to build strong relationships with students, CollegeTracks colleagues, high school staff, campus staff, volunteers, and community members
  • Excel at working autonomously, remotely, and in inter-department work groups
  • Proven problem-solving and independent decision making skills
  • Must be extremely organized and detail oriented
  • Strong written and verbal communication (including strong research skills)
  • Comfortable multi-tasking in fast paced work environments

Other requirements

  • Sense of humor
  • Passionate about equal access to higher education; willing to advocate relentlessly on behalf of our students
  • Access to reliable transportation and smartphone is required
  • Fluency in Spanish is highly desirable

How to apply

To apply for this position, please submit your Resume and Cover letter to TalentRemedy at: PDodson@talentremedy.com Please note: CollegeTracks will verify academic credentials before hiring. New hires will be required to submit fingerprints for criminal background checks.

No phone calls, please

We can't wait to meet you.

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